Returns & Exchanges
We want you to be completely satisfied with your Brakeburn purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures a smooth refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Generate Your Label
Print your prepaid shipping label from the portal or download a QR code to be scanned at your nearest drop-off location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing